How long will my balloons last?

Latex balloons should last 5-6 hours. Foil balloons can last up to 5 days (and potentially longer!)

 

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How far in advance can I order?

You can order in as far in advance as you would like. The sooner you book us for your event the better. This is to ensure we are free on your chosen date and to make sure we can order any supplies needed for your event.

 

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Can I order last minute?

If you require anything last minute, please get in touch with us at info@ceye.co.uk and we can let you know if we are able to help you. We have created lots of last minute orders and we will endeavour to create yours!

 

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Do you need access to the venue to set up?

If you require a large balloon installation such as a balloon arch or garland or you have a high quantity of balloons then we would need access to your venue before your event.

 

If your event has smaller balloon designs then these can be delivered (for an extra charge) to your venue already created. We recommend you collect smaller balloons from us in Sandhurst before your event.

 

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Can my balloons designs be delivered?

Yes they can! There is a delivery charge of £5 within 10 miles of Sandhurst and an additional 45p per mile for further distances. For smaller balloon arrangements we recommend you collect from us in Sandhurst.

 

Balloon arches, garlands, columns and large balloon model/sculpture designs will need to be created at your event and would not be able to be delivered already made. The cost of creating these designs at your event is included in the price.

 

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Can you personalise my balloons?

Yes of course! We have the option of printed latex balloons with up to 2 colours and vinyl stickers that can be used on foil balloons.

 

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Can I choose my ribbon and weight colours?

Yes of course! If you're not sure on what colour you would like, we can help match to your theme. 

 

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What will my balloon weight look like?

Unless otherwise specified, your balloon weight will be a tassel foil weight in your chosen colour.

 

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Can I buy helium from you?

Yes, you can purchase disposable helium canisters from us to bring along to your event. For more information please get in touch.

 

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Can you donate balloons to our charity event?

We are regularly contacted with charity requests and as much as we'd love to support every worthy cause, sadly it's not always possible. We have a few select charity events we support throughout the year and if you would like to be considered as one of our chosen charities, please email us at info@ceye.co.uk

 

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Can my balloons go outside?

Balloons are intended for indoor use, however can be installed outside. If you choose to display your balloons outdoors, you need to consider the weather conditions such as wind, rain and the temperature. Excessive heat or cold could cause balloons to burst.

 

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Do you sell character balloons (Disney, Peppa Pig etc)?

Yes we do! In most cases we have the options of latex or foil balloons with your chosen theme. If you would like a character balloons as part of your display, please get in touch to let us know what you require.

 

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Are you able to order in a specific product for me?

We can order in most items you require to create your balloon arrangement. Please email us at info@ceye.co.uk if you have something in mind.  

 

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What types of balloon designs can you make?

We can make a variety of balloon designs including: clusters/arrangements, models/sculpture, arches, garlands, numbers and letters and many more.

 

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How long does it take to create my model?

It depends on the type of model you need and the size. To give a rough idea, a balloon arch or balloon garland can take between 1-2 hours to make. A balloon sculpture can take a similar time or sometimes longer depending on the complexity. Balloon clusters/arrangements can take from 20 minutes to 45 minutes depending on how many balloons are needed.

 

If you have an idea of what you would like in mind please get in touch at info@ceye.co.uk and we can give you an estimated time and quote.

 

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How can I preserve the lifespan of my balloon(s)?

Keep balloons at a consistent room temperature, if balloons get too hot or too cold they can burst or deflate quicker. Never leave balloons in a car, garage or cold room. Balloons are intended for decoration purposes and increased handling may cause damage to balloons.